{"id":4550,"date":"2025-09-30T14:54:24","date_gmt":"2025-09-30T14:54:24","guid":{"rendered":"https:\/\/ocmsentreprise.com\/?page_id=4550"},"modified":"2026-10-21T14:35:33","modified_gmt":"2026-10-21T12:35:33","slug":"politique-dannulation-et-de-retour","status":"publish","type":"page","link":"https:\/\/ocmsentreprise.com\/nl\/politique-dannulation-et-de-retour\/","title":{"rendered":"Politique d\u2019Annulation et de Retour"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4550\" class=\"elementor elementor-4550\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-7e2bb63 e-flex e-con-boxed e-con e-parent\" data-id=\"7e2bb63\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e6479af e-con-full e-flex e-con e-child\" data-id=\"e6479af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c0358fb elementor-widget elementor-widget-wd_text_block\" data-id=\"c0358fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h1 data-start=\"221\" data-end=\"264\"><strong data-start=\"223\" data-end=\"262\">Politique d\u2019Annulation et de Retour<\/strong><\/h1><p data-start=\"265\" data-end=\"302\"><em data-start=\"265\" data-end=\"300\">(OCMS Entreprise \u2013 Vente en gros)<\/em><\/p><h2 data-start=\"304\" data-end=\"318\">1. Port\u00e9e<\/h2><p data-start=\"319\" data-end=\"431\">Les pr\u00e9sentes conditions s\u2019appliquent \u00e0 toutes les commandes en gros effectu\u00e9es aupr\u00e8s de <strong data-start=\"409\" data-end=\"428\">OCMS Entreprise<\/strong>.<\/p><h2 data-start=\"433\" data-end=\"463\">2. Annulation de Commande<\/h2><ul data-start=\"464\" data-end=\"832\"><li data-start=\"464\" data-end=\"560\"><p data-start=\"466\" data-end=\"560\">Toute annulation doit \u00eatre <strong data-start=\"493\" data-end=\"557\">signal\u00e9e \u00e0 OCMS Entreprise par e-mail, t\u00e9l\u00e9phone ou WhatsApp<\/strong>.<\/p><\/li><li data-start=\"561\" data-end=\"691\"><p data-start=\"563\" data-end=\"691\">Les conditions d\u2019annulation peuvent varier en fonction du type de commande, du pays de livraison et des circonstances du jour.<\/p><\/li><li data-start=\"692\" data-end=\"832\"><p data-start=\"694\" data-end=\"832\">OCMS Entreprise fournira des informations d\u00e9taill\u00e9es sur la possibilit\u00e9 et les conditions d\u2019annulation apr\u00e8s r\u00e9ception de votre demande.<\/p><\/li><\/ul><h2 data-start=\"834\" data-end=\"861\">3. Retours et \u00c9changes<\/h2><ul data-start=\"862\" data-end=\"1296\"><li data-start=\"862\" data-end=\"981\"><p data-start=\"864\" data-end=\"981\">Les retours ou \u00e9changes d\u00e9pendent de l\u2019\u00e9tat de la commande et des conditions sp\u00e9cifiques de livraison et de douane.<\/p><\/li><li data-start=\"982\" data-end=\"1215\"><p data-start=\"984\" data-end=\"1215\">Pour les commandes en gros pr\u00e9par\u00e9es par le client, et dont les obligations douani\u00e8res ont \u00e9t\u00e9 remplies, il est <strong data-start=\"1096\" data-end=\"1140\">obligatoire de contacter OCMS Entreprise<\/strong> pour obtenir des informations d\u00e9taill\u00e9es avant toute d\u00e9marche de retour.<\/p><\/li><li data-start=\"1216\" data-end=\"1296\"><p data-start=\"1218\" data-end=\"1296\">Aucun retour ne sera accept\u00e9 sans accord pr\u00e9alable \u00e9crit de OCMS Entreprise.<\/p><\/li><\/ul><h2 data-start=\"1298\" data-end=\"1339\">4. Contact pour Annulation ou Retour<\/h2><p data-start=\"1340\" data-end=\"1518\">Pour toutes demandes d\u2019annulation ou de retour, merci de contacter :<br data-start=\"1408\" data-end=\"1411\" \/><strong data-start=\"1411\" data-end=\"1422\">E-mail:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1423\" data-end=\"1449\">ocmsentreprises@gmail.com<\/a><br data-start=\"1449\" data-end=\"1452\" \/><strong data-start=\"1452\" data-end=\"1466\">T\u00e9l\u00e9phone:<\/strong> +32 475 20 81 79<br data-start=\"1483\" data-end=\"1486\" \/><strong data-start=\"1486\" data-end=\"1499\">WhatsApp:<\/strong> +32 475 20 81 79<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politique d\u2019Annulation et de Retour (OCMS Entreprise \u2013 Vente en gros) 1. Port\u00e9e Les pr\u00e9sentes conditions s\u2019appliquent \u00e0 toutes les<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4550","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ocmsentreprise.com\/nl\/wp-json\/wp\/v2\/pages\/4550","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ocmsentreprise.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ocmsentreprise.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ocmsentreprise.com\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ocmsentreprise.com\/nl\/wp-json\/wp\/v2\/comments?post=4550"}],"version-history":[{"count":5,"href":"https:\/\/ocmsentreprise.com\/nl\/wp-json\/wp\/v2\/pages\/4550\/revisions"}],"predecessor-version":[{"id":8280,"href":"https:\/\/ocmsentreprise.com\/nl\/wp-json\/wp\/v2\/pages\/4550\/revisions\/8280"}],"wp:attachment":[{"href":"https:\/\/ocmsentreprise.com\/nl\/wp-json\/wp\/v2\/media?parent=4550"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}